Harmonic Haven Studios - Privacy Policy

Effective Date: January 1, 2025

Harmonic Haven Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us in any way. This policy applies to all users of our website, clients, and visitors. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.

1. Information We Collect

We collect several types of information from and about users of our services, including:

1.1. Personal Information

Personal information is data that can be used to identify or contact a specific individual. We collect personal information that you provide to us directly, such as when you:

• Create an account on our website
• Book a studio session
• Sign up for our newsletter
• Contact us through email or phone
• Participate in surveys or promotions

The personal information we may collect includes:

• Your name
• Email address
• Phone number
• Postal address
• Payment information (credit card details are processed securely through a third-party payment processor)
• Studio booking details
• Any other information you choose to provide

1.2. Non-Personal Information

Non-personal information is data that cannot be used to identify a specific individual. We collect non-personal information automatically when you interact with our website, such as:

• Your IP address
• Browser type
• Operating system
• Referring website
• Pages you visit on our website
• The dates and times of your visits
• Aggregated demographic information

We use cookies, web beacons, and other tracking technologies to collect this information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1. Providing and Improving Our Services

• To provide and maintain our services
• To process and manage studio bookings
• To personalize your experience on our website
• To improve our website and services
• To develop new features and services
• To monitor and analyze usage trends

2.2. Communication

• To communicate with you about studio bookings, updates, and promotions
• To respond to your inquiries and requests
• To send you newsletters and marketing materials (you can opt-out at any time)
• To provide customer support

2.3. Legal and Compliance

• To comply with legal obligations
• To enforce our terms and conditions
• To protect our rights and the rights of our users

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in providing and improving our services, such as payment processors, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties with your consent or at your direction.

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information transmitted online
• Implementing physical, electronic, and procedural safeguards to protect your information
• Limiting access to your information to authorized personnel only
• Regularly reviewing our security procedures and implementing updates as needed

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies for various purposes, including:

• To personalize your experience on our website
• To remember your preferences
• To track your browsing behavior
• To analyze website traffic
• To target advertisements

You can control cookies through your browser settings. You can choose to block all cookies or only certain types of cookies. However, please note that blocking cookies may affect your ability to use certain features of our website.

For more information about cookies and how to manage them, please see our Cookies Policy.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Harmonic Haven Studios
123 Ballard Avenue NW
Seattle, WA 98107
Phone: (206) 555-1212
Email: [email protected]

This Privacy Policy is governed by the laws of the State of Washington.

We appreciate your trust in Harmonic Haven Studios and are committed to protecting your privacy.